Privacy Policy

Last Updated: August 15, 2025

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, create an account, place an order, communicate with us, or participate in our SMS/text messaging program. By using our website or providing information to us, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information from you when you:

  • Register on our website
  • Place an order
  • Subscribe to our email or SMS marketing
  • Participate in customer support or live chat
  • Fill out any form or submit an inquiry

Depending on your interaction with our site, the information collected may include:

  • Name
  • Email address
  • Mailing/billing and shipping address
  • Phone number
  • Payment information (such as credit card details processed via secure providers)
  • Tax status or related documentation when required
  • Any information you voluntarily submit via forms, email, SMS, or live chat

You may browse the site anonymously; however, certain features and services require personal information to function.

2. How We Use Your Information

We may use the information we collect from you in one or more of the following ways:

2.1 To Process Orders and Deliver Services

We use your information to process transactions, fulfill orders, deliver products, provide account management, and respond to your requests. Your personal information will not be sold, exchanged, or transferred to any other company without your consent, except as necessary to provide the products or services you request.

2.2 To Improve Our Website and User Experience

We continually strive to improve our website offerings based on the information and feedback we receive from you, including site usage data, performance analytics, and user behavior.

2.3 To Improve Customer Service

Your information helps us more effectively respond to your customer service requests and support needs.

2.4 To Send Email Communications

The email address you provide for order processing may be used to send you information and updates related to your order, as well as occasional company news, updates, promotions, and product or service information.

You may unsubscribe from marketing emails at any time by following the detailed unsubscribe instructions included at the bottom of each email.

2.5 Live Chat Support

If you choose to use our live chat module, information shared during the chat is used only to follow up on and resolve specific inquiries related to that session. We do not intentionally store or file this information long term except as reasonably necessary for customer service, quality assurance, or to comply with legal obligations.

3. SMS/Text Message Communications (SMS Privacy & Consent)

By providing your mobile phone number and opting in to receive SMS/text messages from us, you consent to receive communications that may include:

  • Order and shipping updates
  • Account and service notifications
  • Customer service messages
  • Promotional offers, alerts, and marketing messages

3.1 How We Use SMS Information

Your mobile phone number and any SMS-related information are used solely to send you text messages as described in this section and to manage your participation in our SMS program. We do not sell or rent your phone number to third parties for their own marketing purposes.

3.2 Consent and Opt-In

By opting in to our SMS program, you confirm that:

  • You are the account holder or authorized user of the phone number provided.
  • You consent to receiving recurring automated or manual text messages.
  • Message frequency may vary depending on your interactions with us.

Your consent to receive SMS messages is not a condition of purchasing any goods or services.

3.3 Opt-Out / Unsubscribe

You may opt out of receiving SMS messages at any time by replying with: “STOP” (or “END”, “QUIT”, “CANCEL”, or “UNSUBSCRIBE”) to any message you receive from us.

After you send “STOP,” you may receive a final confirmation text to verify that you have been unsubscribed. You will not receive further SMS messages from us unless you opt in again.

3.4 Message and Data Rates

Message and data rates may apply depending on your mobile carrier plan. You are responsible for any such charges imposed by your carrier.

3.5 SMS Data Security

SMS-related data is handled in accordance with this Privacy Policy. We take reasonable measures to secure your phone number and related information against unauthorized access, disclosure, or misuse.

4. How We Protect Your Information

We implement a variety of administrative, technical, and physical security measures designed to maintain the safety of your personal information when you place an order, enter, submit, or access your information.

  • Use of Secure Socket Layer (SSL) technology to encrypt sensitive/credit information during transmission.
  • Storage of payment and sensitive data in secure systems accessible only by authorized individuals who are required to keep the information confidential.

After a transaction, certain financial information may be stored securely for longer than 60 days where necessary to support order fulfillment, recurring billing, dispute resolution, accounting, and legal or regulatory obligations.

5. Use of Cookies

We use cookies, which are small files transferred to your computer’s hard drive through your web browser (if you allow), to recognize your browser and capture certain information.

We use cookies in order to:

  • Remember and process items in your shopping cart.
  • Understand and save your preferences for future visits.
  • Compile aggregate data about site traffic and interactions to improve our site and tools.

You may choose to disable cookies in your browser settings; however, some features of the site may not function properly if cookies are disabled.

6. Disclosure of Information to Outside Parties

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except as described in this Privacy Policy. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential and use it only for the services they provide to us.

We may also release your information when we believe such release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety.

Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, analytics, or other uses.

7. California Online Privacy Protection Act (CalOPPA) Compliance

Because we value your privacy, we have taken necessary precautions to be in compliance with CalOPPA. We do not distribute your personal information to outside parties without your consent, except as described in this Privacy Policy.

As part of CalOPPA, all users of our site may access, review, and update certain personal information in their account at any time by logging into their account dashboard and visiting the “Edit Profile” or similar section.

8. Children’s Online Privacy Protection Act (COPPA) Compliance

We are in compliance with the requirements of the Children’s Online Privacy Protection Act (COPPA). We do not knowingly collect any information from individuals under 13 years of age. Our website, products, and services are directed to people who are at least 13 years old or older.

9. Terms and Conditions

Please also visit our Terms and Conditions page, which sets forth the terms governing the use of our website, including disclaimers and limitations of liability: https://test.hs770.com/terms-of-use/

By using our site, you consent to this Privacy Policy, including our SMS privacy and communications practices.

11. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date at the top of this page will be revised accordingly. Where required by law, we may also notify you by email or other reasonable means.